Singapore is first country in phased regional rollout of comprehensive
Quintiq Parcel and Express Planning Solution
Philadelphia, PA, July 7, 2008 - By completing the installation of its
Parcel and Express Planning Solution at DHL Express Singapore, Quintiq, a
leading provider of Advanced Planning and Scheduling (APS) solutions, today
reached the first milestone in a major project that will help strengthen
DHL's Express pick-up and delivery services across Asia Pacific. Quintiq APS
will ultimately provide all DHL Express operations throughout Asia-Pacific
with highly flexible, customized advanced planning and scheduling
capabilities for their courier dispatching processes, in their overall
express parcel services DHL can thereby further improve its customer service
quality and also reduce its carbon footprint. Initially focusing on
utilizing the Quintiq solution for parcel pick up, it will integrate
delivery functions in the coming months.
Development of the Quintiq solution for DHL Express in Malaysia is now
underway, with implementation expected to be completed during Q2, 2008.
India, China, Hong Kong, Australia and other countries in the region are
scheduled to go live through the rest of the year and early 2009.
Impressive preliminary results
Already during the implementation phase the Quintiq solution has proved
effective at enabling the company to improve dispatch performance.
"The kind of improvement that we have already seen in dispatching efficiency
is a direct result of the increased visibility and automation provided by
the Quintiq solution," said Oliver Facey, VP Operations Programs Asia
Pacific at DHL Express. "Although the solution has only just gone live, we
are very pleased and encouraged by these preliminary results. We expect that
these and other efficiencies gained over the short and long term will enable
DHL Express to sustain efficient operations, lighten the workload of our
planners and improve their productivity." "Quintiq has shown capable of
delivering highly reliable planning support for the Asia Pacific region,
with close collaboration with our internal IT and Business groups."
Easy, Speedy Implementation, Despite Complex Environment
The Quintiq solution implementation project at DHL Express Singapore can be
considered highly successful on many fronts: the positive preliminary
results; the speed of the project, which took just a little over six months;
and the relative ease with which the Quintiq solution was integrated with
DHL Express Singapore's existing management applications.
Victor Allis, CEO at Quintiq commented: "The complexity of the technical
environment at DHL Express Singapore presented Quintiq with a significant
challenge. Nevertheless, because it is an open and highly flexible solution,
we were able to easily integrate Quintiq with all necessary existing
systems, configure the solution to support the great number of data feeds in
and out, and work with the long-distance data communication lines that links
DHL Express Singapore with its far-flung market."
The Singapore and wider Asia-Pacific project echoes a similar, ongoing
implementation of the Quintiq solution for DHL Express in Europe and is part
of a global contract that allows DHL to use Quintiq's advanced planning and
scheduling solutions across the globe. "This coverage will effectively
establish Quintiq as the worldwide standard for advanced planning and
scheduling of dispatch services." added Victor Allis, CEO of Quintiq.
About DHL Express
DHL is the global market leader of the international express and logistics
industry, specializing in providing innovative and customized solutions from
a single source. DHL offers expertise in express, air and ocean freight,
overland transport, contract logistic solutions as well as international
mail services, combined with worldwide coverage and an in-depth
understanding of local markets. DHL's international network links more than
220 countries and territories worldwide. Some 300,000 employees, including
more than 40,000 employees in the U.S., are dedicated to providing fast and
reliable services that exceed customers' expectations. DHL is a Deutsche
Post World Net brand. The group generated revenues of more than 63 billion
euros (more than $93 billion) in 2007.
About Quintiq
Quintiq provides advanced planning, scheduling and supply chain management
solutions. The fast-growing Dutch company, established in 1997, offers
software for planning and optimizing complex business processes throughout
the enterprise. The company's headquarters is located in the Netherlands and
it has subsidiaries in Germany, UK, Finland, Malaysia, China, Australia, and
the USA. For more information: www.quintiq.com.