Friday, March 8, 2013

Customers Benefit from Jaguar’s Operational Excellence Expansion


March 8, 2013, Valley Stream, NY - Jaguar Freight, an industry leader in the design and operation of bespoke transportation and supply chain strategies, announces a further expansion of the company’s Centre of Operational Excellence (COE) platform in Europe. This platform delivers increased supply chain efficiencies, as well as an enhanced service level to its customers.

As part of this commitment to enhancing the experience for its customers, Jaguar will be moving logistics operations from the company’s Paris office to the recently upgraded state-of-the-art European COE in London. The move will provide customers in Europe with Centralized Account Management and a ‘one stop shop’ for operations, and complete the ‘follow the sun’ 24x7 customer support model, which integrates with Jaguar’s existing COEs in APAC and North America.  Marketing services for France will continue to be provided through the Paris office, and supported by local agents who will ensure bespoke requirements are met.

“Our customers’ successes are our successes,” said Jaguar Freight President and CEO, Simon Kaye. “We listened to what our customers were saying and focused our attention on how to not only offer best-in-class strategies, but also improve the services that complement them. Our approach to operational excellence underpins the delivery of innovative solutions to our customers – this is what differentiates Jaguar from the pack.”

Jaguar Freight’s CyberChain™ supply chain management suite, which includes its renowned TMS software CyberTrax™, offers best-in-class IT solutions with lean and flexible integration schemes to help clients improve their processes and performance for better cost-effectiveness and competitive advantage. Kaye continues: “in today’s highly competitive environment, we understand that customers want to focus on their business and feel confident in leaving their supply chain management to us.”

About Jaguar Freight:

Jaguar Freight delivers supply chain innovation and logistics to a global client list that ranges from blue chip multinational corporations to small specialist businesses. Jaguar has offices in London, New York, Paris, Hong Kong and Shenzhen. Please visit us at www.jaguarfreight.com.